Refund Policy
At IvoVault, we specialize in selling digital products that are delivered instantly after a successful purchase.
Due to the nature of digital downloads, all sales are final. Once a product has been purchased and access has been granted, we are unable to offer refunds, returns, or exchanges.
Non-Refundable Products
The following items are not eligible for refunds:
- Digital downloads
- PLR (Private Label Rights) products
- MRR (Master Resell Rights) products
- AI Prompts
- Canva Templates
- eBooks
- Mockups
- Business Templates
- Any other downloadable digital content
Because these products can be downloaded immediately and, in many cases, modified or resold according to their license, refunds cannot be provided.
Please Read Before Purchasing
We encourage you to carefully review each product description, license, features, and included files before completing your purchase.
If you have any questions about a product, please contact us before placing your order.
Exceptions
A refund or replacement may be considered only if:
- You purchased the same product more than once by mistake.
- The downloaded file is corrupted or cannot be accessed, and we are unable to provide a working replacement.
- You were charged incorrectly due to a technical error.
All refund requests are reviewed on a case-by-case basis.
Contact Us
If you need assistance with your purchase or have any questions about this Refund Policy, please contact our support team.
Email: support@ivovault.com
Contact Page: https://ivovault.com/pages/contact